Privacy Policy
Last updated: September 2026
1. About GrandirUK and our Group structure
GrandirUK is the corporate and trading name used by a group of nurseries and early years providers operating across England.
The GrandirUK group consists of a number of legally separate companies (each a “Group Company”). Each Group Company may operate one or more nurseries and/or employ staff within the group.
Although Group Companies operate under the GrandirUK brand and share certain systems, policies and central support services, such as HR, IT, finance and administration, each company remains a separate legal entity and may act as a data controller in its own right in respect of the personal data it processes.
Depending on the circumstances, your personal data may therefore be processed:
By the specific Group Company that you engage with, for example, the nursery your child attends or your employing entity; and/or
By other Group Companies or central support functions providing services on behalf of that entity.
Where personal data is shared between Group Companies, this is done in accordance with applicable data protection law and our internal policies and safeguards.
Our Group Companies
The Childcare Corporation Limited – Registered Company No. 04125844
Charnwood – Leicester
College Town – Sandhurst
Kiddi Caru – Bristol – Webbs Wood Road
Kiddi Caru – Milton Keynes – Walnut Tree
Kiddi Caru – Ower
Kiddi Caru – Basingstoke
Kiddi Caru – Bedford
Kiddi Caru – Bristol – Brislington
Kiddi Caru – Bristol – Coronation Road
Kiddi Caru – Bristol – Crews Hole
Kiddi Caru – Bristol – Downend Road
Kiddi Caru – Bristol – Great Park Road
Kiddi Caru – Bristol – Hanham
Kiddi Caru – Bristol – Hengrove
Kiddi Caru – Bristol – Soundwell
Kiddi Caru – Burgess Hill
Kiddi Caru – Chelmsford
Kiddi Caru – Chelmsford – Writtle College
Kiddi Caru – Colchester
Kiddi Caru – Daventry
Kiddi Caru – Exeter – Matford Green
Kiddi Caru – Exeter – Sowton
Kiddi Caru – Fareham
Kiddi Caru – Harlow
Kiddi Caru – Hitchin
Kiddi Caru – Leighton Buzzard
Kiddi Caru – Market Harborough
Kiddi Caru – Milton Keynes – Caldecotte
Kiddi Caru – Northampton – Abington Grove
Kiddi Caru – Northampton – Abington Park
Kiddi Caru – Northampton – Grange Park
Kiddi Caru – Park Gate
Kiddi Caru – Peterborough
Kiddi Caru – Plympton
Kiddi Caru – Redhill
Kiddi Caru – Rushden
Kiddi Caru – Taunton
Kiddi Caru – Torquay
Kiddi Caru – Wellingborough
Kiddi Caru – Whiteley
Kingsmead – Winchester
Kirby Muxloe – Leicester
Lake House – Bristol
Little Acorns – Leicester
Little Explorers – Leicester
Melton Mowbray – Leicester
MK Village – Milton Keynes
Pippins – Colchester
Silks Farm – Huntingdon
Spencers Wood – Reading
The Laurels – Queniborough
The Old Barn – Leicester
The Wishing Tree – Brighton
West Drayton – Heathrow
Whitwick – Leicester – Coalville
Dicky Birds Preschool Nurseries Limited – Registered Company No. 03546995
Anerley – Bromley – London
Chingford Forest – North East London
Chiswick House – West London
Clerkenwell Mount – Islington – London
Crystal Palace – Bromley – London
DayDream – Woking
Dicky Birds – Raynes Park – Durham Road
Dicky Birds – Raynes Park – Pepys Road
Dicky Birds – Surbiton – Brighton Road
Dicky Birds – Surbiton – Claremont Road
Dicky Birds – Surbiton – Maple Road
Dicky Birds – Surbiton – St Andrews Hall
Dicky Birds – Wimbledon – Dundonald Road
Dicky Birds – Wimbledon – Pelham Road
Dicky Birds – Wimbledon – Queens Road
Elan Day Nursery – Haywards Heath
Elan Pre School – Haywards Heath
Harpenden – St Albans
Islington Square – North London
Kensington Place – West London
Little Monkeys – Horsham
Muswell Hill – Haringey – London
Penge East – Bromley – London
Toad Hall – Rayleigh
Wandsworth – South London
West Finchley – North London
Winchmore Hill – Enfield – London
Puddleduck Preschool Limited – Registered Company No. 09979971
Puddleduck – St Martins Church Ascot
Puddleduck – Ascot
Rushcliffe Day Nurseries Limited – Registered Company No. 06500413
Ruddington – Nottingham
Ryan House – Nottingham
Radcliffe-On-Trent – Nottingham
Little Cubs Academy Ltd – Registered Company No. 11104013
Little Cubs – Honor Oak
Little Cubs Academy Greenwich Ltd – Registered Company No. 07673931
Little Cubs – Greenwich
Sweetmile Limited – Registered Company No. 11134145
Pippa’s House – Ash Vale
Pippa’s House – Claygate
Pippa’s House – Esher
Pippa’s House – Guildford
Pippa’s House – Reigate
Pippa’s House – Weybridge
Frog Creek Limited – Registered Company No. 15331747
Pippa’s House – Aldershot
First Place Nurseries Limited – Registered Company No. 05337416
First Place – Bushey
First Place – Radlett
First Place – Beaconsfield
If you are unsure which Group Company is responsible for your personal data, please contact us using the details at the end of this Privacy Policy and we will confirm this for you.
2. About this Privacy Policy
We are committed to protecting the privacy and security of your personal information and to processing it in accordance with applicable data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, store and share personal information.
It applies to personal information relating to:
Parents and carers of children attending or enquiring about our nurseries;
Children attending our nurseries;
Prospective families;
Employees and workers;
Job applicants and prospective employees; and
Visitors to our websites and people who interact with us online.
Different information and processing activities will apply depending on your relationship with us.
3. What are our data protection principles?
We will comply with applicable data protection law and ensure that the personal information we hold is:
Processed lawfully, fairly and transparently.
Collected for specified, explicit and legitimate purposes.
Adequate, relevant and limited to what is necessary.
Accurate and kept up to date where necessary.
Kept only for as long as necessary.
Processed securely and protected against unauthorised or unlawful processing, loss, destruction or damage.
Take responsibility and demonstrate for compliance to the regulation
4. What personal information do we collect?
The information we collect depends on your relationship with GrandirUK.
Parents and carers
We may collect:
Name and contact details;
Home address;
Telephone number and email address;
Information relating to your child;
Payment and billing information;
Bank account or payment details where required;
Information provided when you enquire about, register for or use our childcare services;
Communications and correspondence with us;
Information relating to funding and eligibility for funded childcare;
Emergency contact information; and
Information required to meet legal, regulatory or safeguarding requirements.
Where necessary, we may also collect special category personal data, such as information relating to health, ethnicity, nationality or other information required to provide appropriate care and meet our legal and safeguarding responsibilities.
Children
We may collect:
Name;
Date of birth;
Address;
Birth and registration information;
Parent/carer and emergency contact details;
Attendance information;
Dietary requirements;
Medical and health information;
Allergy information;
Care plans;
Accident and incident records;
Safeguarding and child protection information;
Development, observation and assessment records;
Progress reports;
Information relating to additional needs or support;
Photographs and video where appropriate;
Information required for funding and regulatory purposes; and
Other information necessary to provide appropriate care and support.
Some of this information may constitute special category personal data, including information concerning health, ethnicity or other sensitive information.
Employees and workers
We may collect:
Name and contact details;
Date of birth;
National Insurance number;
Bank details;
Tax and payroll information;
Pension and benefits information;
Employment history;
Recruitment and application information;
Right to work information;
References and background checks;
Training and professional development records;
Performance information;
Holiday and absence information;
Disciplinary and grievance information;
Health and occupational health information;
Information relating to the use of our IT and communication systems; and
Other information required to manage your employment or working relationship with us.
Where permitted and appropriate, we may also process information relating to criminal convictions and offences, including information obtained through DBS checks.
Job applicants
During recruitment, we may collect information including:
Contact details;
CV and application information;
Employment history;
Qualifications and professional memberships;
References;
Right to work information;
DBS and background check information where applicable;
Interview and assessment information; and
Information you provide during the recruitment process.
Website visitors and prospective families
When you visit our website, contact us or submit an online enquiry, we may collect:
Name;
Email address;
Telephone number;
Location or nursery of interest;
Information about the childcare you are looking for;
Information submitted through forms;
Website usage information;
Device and browser information;
IP address and other technical information; and
Information relating to your interactions with our website and digital communications.
Some website and marketing technologies are only used where you have provided the appropriate consent. Further information can be found in our Cookie Policy.
5. How do we collect your personal information?
We may collect personal information:
Directly from you;
When you contact one of our nurseries;
When you submit an enquiry or registration form;
When you book a visit or appointment;
When you communicate with us by telephone, email or other channels;
When you use our website;
During the recruitment process;
During your employment or working relationship with us;
From local authorities and other public bodies where permitted or required;
From professional advisers and service providers;
From previous employers or referees during recruitment; and
From other third parties where this is lawful and necessary.
6. How do we use your personal information?
We will only use your personal information where we have a lawful basis to do so.
Depending on the circumstances, this may include:
Where processing is necessary to perform a contract with you;
Where processing is necessary to comply with a legal obligation;
Where processing is necessary for our legitimate interests, provided these interests are not overridden by your rights;
Where you have given consent;
Where processing is necessary to protect someone's vital interests; or
Where processing is necessary for a task carried out in the public interest or under official authority.
Parents and carers
We may use your information to:
Respond to enquiries;
Arrange nursery visits;
Process applications and registrations;
Provide childcare services;
Communicate with you about your child's care;
Process payments and nursery fees;
Administer funded childcare;
Meet legal and regulatory requirements;
Maintain appropriate safeguarding arrangements;
Contact you in an emergency;
Manage complaints and concerns; and
Maintain appropriate records.
Children
We process children's information to:
Provide appropriate care and support;
Understand and support children's development;
Maintain attendance records;
Manage dietary, medical and other care requirements;
Meet safeguarding responsibilities;
Comply with legal and regulatory requirements;
Administer funded childcare;
Communicate with parents and carers;
Support transitions to schools and other educational settings where appropriate; and
Maintain appropriate records of children's development and wellbeing.
Employees
We use employee information to:
Manage your employment;
Pay salary and expenses;
Administer benefits and pensions;
Manage performance;
Provide training and development;
Manage annual leave and absence;
Meet health and safety responsibilities;
Manage disciplinary and grievance matters;
Comply with employment, tax and other legal obligations;
Protect our IT systems and information;
Prevent fraud and other unlawful activity; and
Manage the end of the employment relationship.
Prospective families and customers
If you enquire about our childcare services, we may use your information to:
Respond to your enquiry;
Provide information about our nurseries and services;
Arrange a visit;
Follow up on your enquiry;
Provide information you have requested; and
Where permitted, send relevant marketing communications.
7. Marketing
We may use personal information to communicate with you about our nurseries, services, events, offers and other relevant information where we have a lawful basis to do so.
Depending on the circumstances, this may include email, SMS or other digital communications.
Where consent is required for marketing, we will ask for your consent before sending marketing communications.
You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our communications or by contacting us.
We may also use digital advertising platforms to measure advertising performance and reach relevant audiences. These technologies may include Google Ads, Meta, TikTok, Snapchat and StackAdapt.
Where these technologies require consent, they will only be used following the appropriate consent being provided.
Further information about cookies and similar technologies can be found in our Cookie Policy.
8. Our website and digital services
Our website uses a number of third-party services to provide functionality, understand website usage, manage enquiries and support our marketing activities.
These may include:
Google Analytics 4;
Calendy;
Google Tag Manager;
Google Ads;
Google Signals / DoubleClick;
Google Maps;
Meta;
HubSpot;
Hotjar;
Calendly;
reCAPTCHA;
Ahrefs;
StackAdapt;
Snapchat; and
TikTok.
The information processed by these services will depend on how you interact with our website and the services involved.
Due to advances with technology the third-party services may be subject to change. This policy will be amended as appropriate or at least the next review period.
Where cookies or similar technologies require consent, we use CookieYes to manage your preferences.
For more information about cookies and similar technologies, please see our Cookie Policy.
9. Data sharing
We may share personal information with third parties where this is necessary, lawful and appropriate.
These may include:
Other GrandirUK Group Companies;
Local authorities;
Ofsted and other regulatory bodies;
Schools and other educational settings;
HMRC;
Pension providers;
Banks and payment providers;
Healthcare and occupational health providers;
DBS and background check providers;
IT and technology providers;
CRM and marketing technology providers;
Website and analytics providers;
Professional advisers;
Legal advisers;
Insurance providers;
Training providers;
Recruitment agencies and providers; and
Other service providers who process personal information on our behalf.
We require appropriate third parties that process personal information on our behalf to protect that information and only process it in accordance with applicable law and our instructions where required.
We may also disclose personal information where required to do so by law, regulation, court order or other lawful authority.
10. International transfers
Some of the organisations we use to provide services to GrandirUK may process personal information outside the UK.
Where personal information is transferred outside the UK, we will ensure that appropriate safeguards are in place in accordance with applicable data protection law.
These safeguards may include transferring information to a country recognised as providing an adequate level of protection or using appropriate contractual or other legal safeguards.
11. How do we protect your information?
We take the security of your personal information seriously.
We use appropriate technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
These measures may include access controls, authentication, secure systems, staff training, policies and procedures, encryption and other appropriate security measures.
However, no method of transmitting or storing information can be guaranteed to be completely secure.
12. How long do we keep your information?
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including where necessary to meet legal, accounting, regulatory or reporting requirements.
The appropriate retention period depends on the type of information and why we hold it.
Our retention periods are determined by our data retention policies and applicable legal and regulatory requirements.
Where appropriate, we may anonymise personal information so that it can no longer be associated with an individual. We may then use the anonymised information for analytical, reporting or other legitimate purposes.
13. Your data protection rights
Depending on the circumstances, you may have rights under data protection law, including the right to:
Ask for a copy of the personal information we hold about you;
Ask us to correct inaccurate or incomplete information;
Ask us to erase your personal information in certain circumstances;
Ask us to restrict how we use your personal information in certain circumstances;
Object to certain processing, including processing based on legitimate interests;
Ask for your personal information to be transferred to another organisation in certain circumstances; and
Withdraw consent where we are relying on consent to process your personal information.
These rights are subject to certain legal conditions and exemptions.
If you wish to exercise any of your rights, please contact us using the details below.
14. Withdrawing consent
Where we rely on your consent to process personal information, you can withdraw your consent at any time.
Withdrawing consent does not affect the lawfulness of processing carried out before you withdrew your consent.
In some circumstances, we may continue to process your information where we have another lawful basis to do so.
For marketing communications, you can usually withdraw your consent or unsubscribe by following the instructions in the relevant communication.
For cookies and similar technologies, you can manage your preferences through our CookieYes preference centre.
15. Links to other websites
Our website may contain links to websites operated by third parties.
This Privacy Policy does not apply to those websites. We recommend that you read the privacy policy of any third-party website you visit.
16. Changes to this Privacy Policy
We keep this Privacy Policy under regular review and may update it from time to time to reflect changes to our services, how we process personal information or changes in applicable law or regulation.
The latest version will always be published on our website.
This Privacy Policy was last updated in September 2026.
17. Making a data protection complaint
We take concerns about how we handle personal information seriously.
If you are unhappy with how we have handled your personal information or wish to raise a concern about your data protection rights, please contact us first using the details below.
You can contact us:
Email: gdpr@grandiruk.com
Website: Contact Us – http://www.grandiruk.com/contact-us
Post:
GrandirUK Support Office
Tuscany House
White Hart Lane
Basingstoke
Hampshire
RG21 4AF
Telephone: [0800 028 4500 (line 8000284500)](tel:08000284500)
We will investigate your concerns and respond in accordance with our data protection procedures.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.
18. How to contact us
If you have any questions about this Privacy Policy, the personal information we hold about you or how we process your information, please contact us:
Email: gdpr@grandiruk.com
Post:
GrandirUK Support Office
Tuscany House
White Hart Lane
Basingstoke
Hampshire
RG21 4AF
Telephone: [0800 028 4500 (line 8000284500)] (tel:08000284500)