Supporting mental health in the workplace

There are times when personal and work life can take its toll. With the amount of time we spend at work, good mental health support within the workplace is essential, not a benefit. Not only does it show individuals that they have a network of people they can confide in, but it also reminds them that there are people within their workplace who truly care about their happiness and wellbeing.

Along with my team, I ventured out to visit Pippa’s House Guildford, where we were warmly welcomed by Senior Deputy Manager and Mental health Support Coordinator across all Pippa’s House nurseries, Georgia.

Speaking with Georgia, it was clear how passionate she is about supporting colleagues and ensuring every team member has access to the resources they need to maintain good mental health. All of which contributes to having the best possible experience at work.

Fully trained mental health first aiders

For Georgia, one of the most important parts of her role is making sure no team member feels like they’re facing personal or work-related challenges alone. Supporting mental health at work means creating an environment where colleagues feel comfortable speaking openly, asking for help and knowing they have access to the right support when they need it.

Across every one of Grandir UK’s Pippa’s House nurseries, Georgia ensures there is a fully trained mental health first aider available on site. These are designated team members who provide a confidential space where colleagues can talk through concerns, whether they’re experiencing stress, managing poor mental health, or simply feeling overwhelmed by the demands of daily life.

Sometimes all someone needs is a listening ear. At other times, mental health first aiders can help signpost colleagues to professional services, discuss workplace adjustments, or explore other reasonable adjustments that may support someone experiencing temporary or ongoing struggles with their mental health.

Georgia also regularly checks in with mental health first aiders and nursery managers to ensure they’re feeling supported too, helping to foster a positive workplace culture where people know support is available at every level.

Employee assistance programme

Alongside the support available within each nursery, Georgia is passionate about making sure team members know about the wider wellbeing resources they can access.

One of these is the employee assistance programme, which offers colleagues access to a confidential 24-hour helpline whenever they need someone independent to talk to. Counselling sessions can also be arranged through the service, providing longer-term support for those coping with work stress, anxiety, or other challenges affecting their daily life.

For Georgia, supporting colleagues means looking at the person behind the role and understanding what will work best for them. If further help is needed, she can also signpost team members to local services and resources, ensuring everyone has access to the right support both inside and outside the workplace.

Recognising and celebrating mental health awareness events

Georgia also believes that conversations around mental health shouldn’t only happen when someone is struggling. Throughout the year, she champions initiatives that encourage colleagues to pause, reflect and focus on their wellbeing, including Early Years Wellbeing Week, which runs between the 6th and 12th of October. Georgia also helps coordinate thoughtful gestures such as surprise treats for managers, small gifts for staff and activities designed to remind colleagues that they’re valued.

Additionally in May, across Grandir UK, we have a dedicated ‘May I Say Thank You’ month, where we show appreciation and treat all employees for all the hard work they do. While simple, these moments can go a long way in reducing work-related stress, boosting morale and strengthening workplace wellbeing.

Positive employee feedback

As we spoke with Georgia, one thing that stood out was the feedback she has received from colleagues. Many have shared how grateful they are to have someone they feel comfortable talking to about their concerns and worries, knowing they’ll be met with understanding and practical guidance rather than judgement.

Georgia explained that, with the right support and encouragement, some colleagues have felt empowered to take important next steps, such as starting counselling or speaking with their GP for the first time. Having someone who listens, understands and helps guide them towards the right support has enabled many team members to better cope with stress and feel more confident in both their professional and personal lives.

As we left Pippa’s House Guildford, I found myself reflecting on just how much of a difference good mental health support within the workplace can make. Speaking with Georgia made it clear that creating a supportive workplace isn’t always about grand initiatives or benefits, but the everyday moments that help colleagues feel heard, valued and supported.

It was a reminder that investing in mental wellbeing isn’t just beneficial for individuals; it helps build happier, healthier and more connected teams. Stories like Georgia’s are exactly what our GrandWomen campaign is about: celebrating the people who help create supportive, inclusive working environments where everyone feels they belong and has the opportunity to thrive.

If you’re looking to join a team where your wellbeing is valued, your voice is heard, and support is always within reach, explore our current career opportunities and discover what a career at Grandir UK could look like for you.